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• People Management Skills...»

We can design bespoke solutions with you for a programme that engages the detail of what you are about or can offer our "shortburst" format of highly focused participative and engaging 90 minute learning events. But don't expect "death by PowerPoint!" .

"Shortburst" (90min.) Development Events

• Attracting talent
• Developing talent - the manager as coach
• Managing workplace conflict
• Managing diversity
• Managing change
• Managing disability
• Equality & Diversity Skills...»

It "matters" because diversity is about relationships, interactions and cultures - the essence of 'how we do things round here' rather than a 'can we tick the box' approach. We can help you ensure your recruitment and selection, service design and delivery and consultation and involvement promotes best practice and meets legal requirements. We help build the confidence and skills for inclusion. We can offer bespoke development solutions in the following areas:

• Recruitment, Selection & Retention
• Developing talent potential
• Managing discrimination and Harassment issues
• Implementing Public Sector Duties on Race, Disability & Gender
• Undertaking Impact Assessments
• Customer Service
• Implementing Equality & Diversity Standards
• Consultation & Involvement

Disability Equality

In the UK, 1 in 3 people are disabled or close to someone who is - that's:

1 in 3 of our colleagues;
1 in 3 of our customers;
1 in 3 of our partners, and;
1 in 3 people living in our local communities.

Therefore, it makes good business sense to develop the skills of your staff to ensure they have the confidence to respond effectively and sensitively to customers' needs. Diverse Matters have extensive direct and professional expertise and experience in challenging, eliminating or managing barriers. We offer practical strategies for making reasonable adjustments and access improvements to services, employment and working lives.

Our highly successful Programmes are adapted to reflect your needs, ethos and business priorities:

Disability is...»

A 90 minute highly interactive challenging, yet supportive event introducing the 'Social Model' of disability in a highly innovative and action oriented way.

Customer Service and disability...»

This half day event develops the confidence and skills of frontline staff. The workshop enables you to apply strategies for a high quality, accessible and inclusive service. And, to do so with confidence that ensures satisfied customers.

Managing Disability...»

This 3 hour workshop for those involved in managing and supporting disabled people in the workplace focuses on some of the seemingly difficult issues such as attracting disabled candidates, managing absence and developing potential. You'll develop effective management strategies for supporting the potential and inclusion of your disabled colleagues in a practical way.

Empowering disabled employees...»

In just 3 hours this event will get to the bottom of what disabled people have to offer. We not only build the confidence of disabled employees to realise their potential but develop strategies and skills to make a difference in their job performance and add value to their team and service. This programme involves a pre-course self assessment workbook for completion prior to the course as well as Post-course action that changes lives!

Fr3e Guidance & Advice