Accessibility information

Diverse Matters is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Our 'Recite me' tool on the front page of the website allows users to change colour, font, size, enlarge the screen, text to speech and support those whose first language is not English. Please see our user guide for more information.

Deaf visitors to the site can also contact us using an interpreter via the InterpretersLive! Service from Sign Solutions. Please see the information below for more details on this service.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the website, please don’t hesitate to contact us.


Using the InterpretersLive! Service

We are delighted to enable British Sign Language users to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.

The InterpretersLive! service is available on-demand 7 days a week between (Diverse Matters opening hours are Mon - Fr- 9 am- 5pm) You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform of your choice.

User guides are available to support users of the InterpretersLive! service. Please select an option for more information.

·       Video User Guide

·      Device Requirements

·       PDF User Guide 

For troubleshooting and how to download the InterpretersLive! please visit: Interpreters Live

To access an interpreter, you can click here or on the front page of the website (top of the page - where it states ' contact us through an interpreter)

If you would like to find out more about Consultancy, please contact us on 02475 101500