Case studies


Amgueddfa Cymru – National Museum Wales, formerly the National Museums and Galleries of Wales, is a Welsh Government sponsored body that comprises seven museums in Wales. The Museums hold world class art and natural history, including Wales’s national art, natural history and geology collections, as well as major touring and temporary exhibitions.

The diverse visitors to the gallery come from all backgrounds and experiences and to support this the Museum wanted to ensure that they implemented inclusive practice for the visitors as well as their staff and volunteers.




Mencap campaign to improve the lives of people with a learning disability and their families. They want to have made a significant and measurable improvement to people's attitudes towards people with a learning disability.  

The audit supporting Mencap to prioritise their needs and develop an effective Diversity and Inclusion strategy.



Action for Children help disadvantaged children across the UK. They help children through fostering or adoption – and by intervening early to stop neglect and abuse. In addition to making life better for children with disabilities.


The MS Society wanted a step change in their approach to Equality, Diversity and Inclusion (EDI). They recognised that while they are good and compliant around employment policies and practice, they have a long-term ambition to embed EDI across the organisation internally across all activities, and to be known for this externally, in their public engagement, research and campaigning.


Victim Support is a national charity within England and Wales that supports people affected by crime. The organisation gives people the emotional and practical help they need to recover from the impact of crime.


Young Women's Trust supports and represents women aged 16-30 struggling to live on low or no pay in England and Wales and who are at risk of being trapped in poverty. They support young women through participation and advocacy, campaigns and coaching.


MND Association is a national charity in England, Wales and Northern Ireland focused on MND care, research and campaigning. They support a wide range of people affected by motor neurones’s disease from a wide range of backgrounds.


MK Act provide safe emergency accommodation for women and their children escaping domestic violence. As part of their auditing process to ensure they are meeting the needs of their service users they must be assessed against the Women’s Aid Federation England National Quality Standards. 


SLT provide help and support to victims of stalking and supporting people to stay safe. As a service that is delivered throughout the UK , SLT wanted to ensure they were inclusive in their approach and reaching all communities.